JEJELAYEGCT-support policy
At JejelayeGct, we strive to provide prompt and reliable support to all our users. Our support team is dedicated to resolving issues, answering questions, and ensuring a smooth experience on our panel.
Support Availability:
Support Hours: Monday to Saturday, 9:00 AM – 7:00 PM (GMT)
Support Channels: Live Chat, Email, and Support Ticket System (within the panel)
Response Times:
Most inquiries are responded to within 24 hours.
High-priority issues (e.g., failed orders or payment problems) are handled on a priority basis.
What We Support:
Issues with order status (e.g., stuck, failed, or partial)
Questions regarding services and features
Help with using the panel or placing an order
Payment and transaction issues
What We Don’t Support:
Issues related to third-party platforms (Instagram bans, shadowbans, etc.)
Personal account recovery
Guarantees of long-term engagement unless clearly stated
If you need help, please open a support ticket from your account dashboard or contact us via the listed support channels.